Operational System Technician - Waterloo

Apply now Job no: 492341
Work type: Permanent full time
Location: Waterloo
Categories: Information Technology

Operational Systems Technician - Sydney

  • Entry-Level Full-Time Permanent Position
  • Waterloo, Sydney Location
  • Job Security within a Dynamic & Growing Industry

Active Tree Services is Australia's largest vegetation management company operating within Australia with over eight-hundred field operators & office staff members. Active Tree Services has a proud history of leading the industry in technical innovations including a custom-built GIS works management system and advanced business process systems. 

We are seeking an Operational Systems Technician who is a fast learner, technologically savvy and eager, has a willingness to become an expert in operational field management systems and has the ability to effectively collaborate and deliver to operational teams. Reporting to the GIS & Operational Systems Specialist, this role requires technical skills with a keen interest in technical improvements. 

This is an ideal position for someone who has previous field experience using, configuring, or deploying workforce management systems, but would also suit someone who has their own ideas on how to improve existing systems, and make them more intuitive to use. We are seeking someone who is eager for a challenge, has drive and passion for technology advancements and seeks longevity within their employment.

Key Responsibilities:

  • Become an expert in the implementation and support of ATS’ operational systems
  • Operational system implementations: requirements, design, configuration, testing & release
  • Contribute to system and process improvements
  • Create end-user and technical documentation

To be successful in this role you will have:

  • Excellent communication skills and demonstrate excellent collaboration skills to varying levels within the organisation
  • Demonstrated hands on experience using, configuring or deploying field management systems
  • Previous Experience in a Field Service Industry is highly desirable
  • Possess strong independent initiative and foresight as well as having enthusiasm for technology
  • Demonstrated experience with learning and adopting new technologies
  • High attention to detail and a desire to understand the Active Tree Services work methods and core principles 
  • Enjoys problem solving and trouble shooting 
  • A natural willingness to learn, and an eagerness to undertake self-development to enhance your own skill-set
  • The ability to think outside of the square whilst also working within established procedures
  • Work autonomously with minimal supervision but also work within a team environment
  • The ability to adopt a natural ability to work well and communicate effectively with field operators
  • Build and maintain positive relationships with Operational & Regional Managers
  • Experience with vegetation management operations is highly desirable
  • Previous experience with mobile mapping products and database querying is highly desirable, but not a critical requirement

How to Apply

Click on the "Apply Now" button and submit an updated resume detailing your relevant experience. To find out more visit

Advertised: AUS Eastern Standard Time
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